Transproperties Management

Standard Management Services

This is our entry-level package, but what we provide is more extensive than the "financial management services" offered by most property management companies. We provide self-managed Associations with everything they need to run smoothly and efficiently. Included in this package:

• Online portal providing:

  • Ability for members to pay dues online, or to set up recurring automatic payment of dues.
  • 24-hour access to key documents (Declaration and Bylaws, Rules and Regulations, Articles of Incorporation, proof of insurance, meeting minutes, etc).
  • Association financial reports (access limited to Board members).
  • Customized Association vendor directory.
  • Discussion board for members to communicate online about Association issues.

• Document management.

  Online access for Board members to ALL Association documents generated from the first day of the Transproperties contract, forward (all bills and invoices, estimates and proposals, contracts, insurance documents, tax returns, bank statements, etc).

• Budget planning.

  Transproperties will analyze past Association expenses and the expenses of similar Associations to prepare a proposed annual budget.

• Maintenance planning.

  Transproperties will help an Association define its annual maintenance schedule, based on Associations with similar maintenance requirements.

• Insurance review.

   Transproperties will work with an insurance agent to review Association insurance documents and recommend ways to improve coverage or reduce premiums.

• Financial management.

  Payment of all Association bills and collection of assessments.

• Refuse rebate form.

  Annual preparation and filing of refuse rebate form (if your condo uses private waste removal services).

• Property tax appeal management.

  Transproperties will work with the law firm of the Association's choice to file an annual or triennial property tax appeal.

• Annual tax filing.

  Transproperties will work with the accountant of the Association's choice to prepare the annual state and federal tax forms.

• Phone and e-mail support

  During business hours for any questions or issues related to Association management.

Enhanced Management Services

This package, offered only to Associations with 15 units or more, includes everything in the Standard Management Services package, plus:

• Vendor management and bid solicitations.

  Transproperties prepares a comprehensive preventative maintenance calendar for each property, and manages appropriate services vendors to execute the plan. In addition, we analyze vendor contracts, monitor vendor performance, and replace underperforming or overpriced vendors. We will get 3 competitive bids for all major (>$1,000) projects.

• Meeting attendance.

  Attendance by the Transproperties representative at Board and Association meetings.

• Regular site visits.

• Emergency support.

  24-hour, 7-day-per-week availability for immediate resolution of any issues that endanger the safety of residents or cause damage to the property.

Back-office Services for Property Managers

This offering is designed for independent Property Managers who would like to focus time and attention on developing great customer relationships and actively managing buildings, rather than on technology, paperwork, and administrative minutiae. Transproperties can provide to your Associations a branded version of the Standard Management Services described above, giving you more time to grow your client base and provide excellent service. This offering includes:

• Transition management.

  Migration of your existing customer data to the Transproperties infrastructure.

• All Standard Services (described above) 

  ... for every Association you manage. All documents relating to your properties will be scanned and made available to you online.

• A Manager login

... to the portal, allowing you to view and edit information about any property you manage.

We can customize this offering to your needs, allowing you to use our services to supplement your own where needed, but retaining control of those parts of your business you prefer to keep in-house. Give us a call to discuss the best approach.