New Era Property Management

Company Description

New Era Property Management is a third party real estate management firm that specializes in representing owners of apartments, multi-family, office, retail, and community association properties. We began the business in 2009 with multi-family apartments in Hartford and have subsequently expanded into New Haven, Waterbury and Danbury areas.

We have three core competencies to ensure your complete satisfaction with our service:

EXPERIENCE - The management team has 30 years of property management experience. We have seen many situations, tough properties, and large projects over those years and can put our valuable experience to work and ensure that your property is managed effectively.

RESULTS - We are dedicated to providing the highest quality professional real estate asset management services. We work to develop asset management plans that are tailored to meet the exact needs of our owners and seek to enhance cash flow, maintain and improve the property, and unlock hidden value. We deliver the results you are looking for.

ATTENTION - Our goal is to provide each owner the exceptional customer service and transparency that you deserve. We provide real-time access to your property information - work orders, tenant calls, financial reporting, and more. Plus we consider it absolutely essential that we have regular meetings with each owner to ensure we meet the agreed goals and achieve complete satisfaction.

Full Property Management Services

Here is what is included in our Full Property Management Package:

DILIGENT PLACEMENT:
Property managers accept calls and inquiries regarding your property. They arrange appointments and coordinate showings of your property.

We have an impressive track record in placing quality residents. We attribute this success to our extensive marketing efforts, screening process and commitment to exceptional service. We believe the most important part of professional property management is finding a quality tenant for your property.

After a potential tenant is located we conduct an extensive screening process. This process includes credit reports, reference checks and personal interviews. After acceptance, we complete negotiations, execute contracts, process documents and install the tenant in the property.

PROFESSIONAL MANAGEMENT:
Property managers collect rents, deal with resident issues, personally supervise the property, and periodically inspect (including tenant units) the entire property. The manager provides an "arms length" relationship between owner and resident.

By maintaining excellent relations with our residents and diligently caring for your property, we avoid most potential problems. Residents are informed of their responsibilities regarding your property and their contracts. We will quickly and professionally settle any problems that may arise, with our clients' interest in mind.

If there is a problem, whether it is collecting rents or settling resident disputes, we will handle the situation appropriately. We are knowledgeable in all Connecticut laws affecting rental and association properties and have relationships with experienced legal counsel that provide us specialized advise when necessary. We will, when neccessary, file court proceedings against tenants to evict or enforce the lease terms and when required, will appear in court.

We utilize quality control procedures and proven business practices in the management of your property. In addition to the routine management of your property we are on call 24 hours a day 365 days a year.