Gold Medal Rentals
Harker Heights, TX 76548
Just What Does A Property Manager Do Anyway?
Property Management companies tackle a lot of jobs for property owners. They manage big tasks like renting the units and collecting the rent. They manage the important but often overlooked aspects of rental property management - ensuring the property is properly maintained and keeping tenants happy. Coordinating all of these tasks on a regular, ongoing basis can be a difficult for the unskilled property manager who doesn't have the staff or experience to get everything consistently done well.
From the owner's perspective, the property manager is the conduit between you and your tenants. The property manager advertises your property and tries to find the well-qualified tenants for your rentals. The property manager shields your identity from the tenant so you aren't getting phone calls at 3 a.m. about backed up sinks.The property manager keeps track of all of the expenses associated with your property, the income, and other accounting information allowing you to hand over clean, reliable records to your accountant at tax time. At Gold Medal rentals, owners have access to all of this information 24/7 via your web portal access to our online database.
From the tenant's perspective, the property manager is the "go to" person for all issues or concerns with the rental property. From questions about pet deposits or problems with appliances - the property manager is the person to call. At Gold Medal rentals, tenants can do most of their communication online 24/7 if they prefer. Tenants can pay their rent, log a work order, check the status of a work order, and leave messages for the property manager. It is the property manager's job to try to satisfy the tenant's needs and maintain the property to the owner's standards and within the owner's budget.
Sometimes tenants have expectations about what should be done or fixed in their units that the property owner doesn't agree with - for example, repainting the entire unit a different color because the tenant prefers a different color. In these situations it is the property manager who handles all of the communication between the two parties. Sometimes the answer to a tenant's request is "no" - and it is the property manager's job to handle those difficult discussions with the tenant and ensure that both parties receive answers to their questions in a timely and effective manner. When a work order is approved by the property owner, it is the property manager's responsibility to make sure the job is completed quickly, efficiently, and effectively using qualified repair people who meet state licensing and insurance requirements.
- In business under this name: 7 years
- Company size: 1 to 5 employees (full time)
- We manage the following property types:
- Single Home or Condo (valued under $250k)
- Single Home or Condo ($250 to $500k)
- Single Home or Condo ($500k to $1 Mil.)
- Homeowners Association (2-49 units)
- Condominium Association (2-49 units)
- Multi-Family (2-4 units)
- Multi-Family (5-19 units)
- We manage properties in: