RealManage - HOA Management and Condo Management

RealManage is a leading community association management firm that manages hundreds of communities in Arizona, California, Colorado, Florida, Louisiana and Texas, including homeowner associations, condominium associations, luxury high-rises and large master-planned communities.

We are privileged to serve some of the finest community associations in the U.S. including communities as diverse as small ocean-front condominiums to large master-planned communities with several thousand homes to age-restricted retirement communities.

Unique Value Proposition

Our value proposition is unique in that we combine the best people, best practices and best technology to deliver you a premium service at a competitive price:

Best People:

• Certified community association managers (PCAMs, CMCAs, AMSs and state certified CAMs)
• Degreed and certified public accountants (CPAs)
• Professional newsletter publishers and events managers
• Experienced customer service representatives
• Experienced technology staff
• Experienced industry executives

Best Practices:

• Extended-hours multi-lingual customer service
• Most resident questions are answered quickly with no re-routing of the call
• Online immediate, electronic access to all relevant information
• GAAP-based accounting, financial and benchmarking reports
• Unified insurance program with better coverage at lower prices
• Lockbox operations with no bank fees
• Simplified “all in” administrative and reimbursement fee and no hidden costs
• Collections management process that lowers delinquency rates
• Extensive web-based knowledge management system
• Ongoing training for all staff members
• Integrated resident communications with pre- and post-move welcome programs, newsletters, websites and community events management

Best Technology:

• Board Portal that provides 24X7 self serve reports with full, up-to-date access to all key community information
• Automated deed restriction enforcement 
• Online payments, bank reports, balances and document images
• Online service with web and email requests
• Hosted software system with high security, full redundancy and automated back-up
• World-class enterprise-grade packaged accounting system
• Electronic document archive of all correspondence and documents
• System alerts to notify employees of issues
• Automated workflow “wizards” for task routing and approvals
• Unified database of all community and resident information

We provide condo management and hoa management across the United States in the following metros: Baton Rouge, Dallas, Fort Worth, Denver, Houston, Las Vegas, Orlando, Phoenix, San Antonio, Oakland, San Francisco, and Tampa.

For more information, or to request a proposal, contact us today!