April 2010

9 Things I’ve Learned About Business & Entrepreneurship

by Jordan Muela April 27, 2010

There are no facts inside the building. The only person who knows about your customer… is your customer. If you really want to know what they think then go talk to them and start asking broad questions about their needs, not if they like your product/service. Remember Parkinson’s Law: Work expands so as to fill [...]

Read the full article →

How to get actionable insights from analytics

by Christopher Berkompas April 26, 2010
Thumbnail image for How to get actionable insights from analytics

Web analytics is fraught with frustration for a lot of website owners, myself included. Tools like Google Analytics (GA) have made the data easily accessible, but that is not the same as making it understandable. Too often I feel like GA is my resident geek employee that makes for a good conversationalist at the water [...]

Read the full article →